Smart-Shoring
Our operations perform strategically, precisely, and in a timely manner no matter the location while maintaining flexibility and the highest security standards. We are prepared to offer omnichannel interactions, no matter what channel customers are on, we’ll exceed their expectations, on digital channels to traditional ones bringing it all together.
What do we offer?
Onshore
You can choose to outsource your services to our sites located in your local country with the benefit of working ,with local workers. That means there is no language barrier or cultural differences to deal with.
- Operations are close
- Same regulations
- Same language and time zone
Nearshore
Our teams in neighboring countries, rather than in your own country, can serve you as well. Geographic proximity means that travel and communications are easier and less expensive.
- Geographic proximity
- Easier communications
- Cultural proximity
Offshore
If you want to implement cost-effective operations outside your country, outsourcing your services to one of our premier offshore locations is a good option.
- Low labor cost
- Highly skilled workers that offer quality services
- Communication is facilitated with technology
Backed by a global integrated domestic, nearshore and offshore network of operations in 36 countries, Teleperformance offers a unique range of sourcing solutions worldwide in all languages tailored to all customer needs and limits.
Teleperformance’s offshore solutions mainly serve the North American market from Mexico (nearshore) and the Philippines (offshore), in English and Spanish, and some European markets (nearshore solutions).
Map of offshore/nearshore Group locations and main markets covered
Map of offshore/nearshore Group locations and main markets covered
Contact Us
Thank you for your interest in Teleperformance’s services. An Interaction Expert will contact you shortly. To complete the form below, please start by filling out the reason for your contact.