Smart-Shoring

Smart-Shoring

Flexibility on a Global Scale: Our clients can choose the delivery model that best fits their business.

Our operations perform strategically, precisely, and in a timely manner no matter the location while maintaining flexibility and the highest security standards. We are prepared to offer omnichannel interactions, no matter what channel customers are on, we’ll exceed their expectations, on digital channels to traditional ones bringing it all together.

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What do we offer?

Onshore

You can choose to outsource your services to our sites located in your local country with the benefit of working ,with local workers. That means there is no language barrier or cultural differences to deal with.

  • Operations are close
  • Same regulations
  • Same language and time zone

Nearshore

Our teams in neighboring countries, rather than in your own country, can serve you as well. Geographic proximity means that travel and communications are easier and less expensive.

  • Geographic proximity
  • Easier communications
  • Cultural proximity

Offshore

If you want to implement cost-effective operations outside your country, outsourcing your services to one of our premier offshore locations is a good option.

  • Low labor cost
  • Highly skilled workers that offer quality services
  • Communication is facilitated with technology
A global offer of domestic and offshore solutions

Backed by a global integrated domestic, nearshore and offshore network of operations in 36 countries, Teleperformance offers a unique range of sourcing solutions worldwide in all languages tailored to all customer needs and limits.

Teleperformance’s offshore solutions mainly serve the North American market from Mexico (nearshore) and the Philippines (offshore), in English and Spanish, and some European markets (nearshore solutions).

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Map of offshore/nearshore Group locations and main markets covered

Disclaimer

Map of offshore/nearshore Group locations and main markets covered


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