The exciting and innovative world of CX continues to change everyday at a rapid pace.

Teleperformance is here to help you stay ahead of it all through our series of podcasts that feature our leaders discussing CX. Hear important insights that shape and innovate the state of CX in today's world.

Driving Agent and Customer Experience the Dropbox Way

In this Podcast, Lewis shares insights on extending customer centricity thinking across the Dropbox organization, building relationships within the organization and with partners and decreasing customer effort.

Tele-Medicine - Deploying Omnichannel Digital Strategies in Telehealth

Omnichannel digital strategies and experiences have revolutionized how Healthcare companies are managing Telehealth. In this Podcast, Linda and Monica will provide insights on designing and providing solutions critical to the patient journey, and help you identify innovative tools and solutions that could support virtual Healthcare.

Tele-Medicine - Deploying Omnichannel Digital Strategies in Telehealth

Omnichannel digital strategies and experiences have revolutionized how Healthcare companies are managing Telehealth. In this Podcast, Linda and Monica will provide insights on designing and providing solutions critical to the patient journey, and help you identify innovative tools and solutions that could support virtual Healthcare.

Tele-Medicine - Deploying a High-Tech and High-Touch Approach to Contact Tracing

Contact tracing today is key to slowing the spread of COVID-19 within our community. In this podcast, we will discuss the importance of a high-tech, high-touch approach to contact tracing.

Ensuring Sales Programs Remain Effective and Efficient in the New Normal

This podcast features Michael Aronowitz, Teleperformance EVP of Digital Sales and Strategy. The episode discusses different methods to keep sales programs relevant, effective, and efficient in a world that currently lives in the "new normal."

Ensuring Sales Programs Remain Effective and Efficient in the New Normal

This podcast features Michael Aronowitz, Teleperformance EVP of Digital Sales and Strategy. The episode discusses different methods to keep sales programs relevant, effective, and efficient in a world that currently lives in the "new normal."

Tele-Medicine – Triage and Scheduling in the New Normal

JoAnne Anderson, Healthcare Strategic Partner Executive at Teleperformance, elaborates on how to navigate around COVID-19's impact on triage and scheduling in the vast industry of healthcare.

The New Normal for Banking and Financial Services Institutions

What does "new normal" mean in today's new normal for the banking and financial services industry? Listen to Teleperformance's Division President of Banking, Financial Services and Industry Mamta Rodrigues as she shares her thoughts and insights.

The New Normal for Banking and Financial Services Institutions

What does "new normal" mean in today's new normal for the banking and financial services industry? Listen to Teleperformance's Division President of Banking, Financial Services and Industry Mamta Rodrigues as she shares her thoughts and insights.

Kickstarting your Sales Engine in the New Normal

This podcast features Michael Aronowitz, Teleperformance's EVP of Digital Sales and Strategy. Michael shares his vision on how to kickstart sales in today’s new normal, and discusses best practices for sales campaigns that may help teams to meet sales goals.

COVID - 19 And Its Impact On Sales Programs

Everyone is scrambling to figure out the impact of COVID-19 on the economy and how to deal with it, one thing is certain: companies need to drive sales. Michael Aronowitz will provide his insights on how COVID-19 has impacted sales programs and what companies can do to mitigate these risks in the near and long term.

COVID - 19 And Its Impact On Sales Programs

Everyone is scrambling to figure out the impact of COVID-19 on the economy and how to deal with it, one thing is certain: companies need to drive sales. Michael Aronowitz will provide his insights on how COVID-19 has impacted sales programs and what companies can do to mitigate these risks in the near and long term.

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